Return & Refund Policy

Return Policy:

  1. Introduction At Laser Originals, we strive to provide high-quality products. If you are not completely satisfied with your purchase, we are here to help! This Return Policy outlines the conditions under which you may return items purchased from our website.
  2. Eligibility for Returns You may return products within 8 days from the date of delivery if they meet the following conditions:
  • The product must be unused, in its original packaging, and in a resalable condition.
  • Optics are non-returnable item
  • You must have a valid proof of purchase (e.g., invoice or order confirmation).
  1. Return Process To initiate a return, please follow these steps:
  • Contact our customer service team at sales@laseroriginals.in to request a return authorization.
  • Provide your order number and the reason for the return.
  • Once your return is authorized, we will provide instructions on how to return the product.
    1. Return Shipping
    • Customers are responsible for the return shipping costs unless the product is defective, or the wrong item was sent.
    • We recommend using a trackable shipping service or purchasing shipping insurance for items, as we cannot guarantee that we will receive your returned item.

    Refund Policy:

    1. Refunds
    • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
    • If approved, your refund will be processed, and a credit will be applied to your original method of payment within 8 days and 14 days for electronics.
    1. Exchanges We currently do not offer direct exchanges. If you would like a different item, please return the original item for a refund and place a new order for the desired product.
    2. Damaged or Defective Items If you receive a damaged or defective item, please contact us within 2 days of receipt. We will guide you through the return process and arrange for a replacement or refund as appropriate.
    3. Changes to This Policy We reserve the right to update or change our Return Policy at any time. Any changes will be posted on this page with an updated effective date.
    4. Contact Us If you have any questions or concerns regarding our Return Policy, please contact us at: sales@laseroriginals.in